Due to the power of our industrial steam cleaning machines, on average it only takes around 2-3 hours for the carpet to completely dry. Our drying time is not guaranteed as it can be affected by humidity, temperature and airflow to the carpets.n text goes here

On average, it will take our technician's around 30 to 60 minutes per room. This time can vary depending on the amount of furniture to be moved, the size of the room and also the level of soilage.

Our technician will move and clean under your furniture at no extra cost; we clean underneath then put them back to their rightful place on protective padding (if needed). We ask our customers to remove items off and out of their furniture like plants, lamps, knick-knacks, books and clothes prior to our arrival. If an item of furniture is too heavy for a technician to move, we will clean around or underneath with a smaller tool where possible.

Unlike most traditional carpet cleaning companies, our certified technicians use the most advanced industrial steam cleaning machines to help you experience a more thorough, longer-lasting clean.

Our cleaning process includes sanitising, neutralising and deodorising your carpets and we will attempt to remove the toughest, deepest and dirtiest stains.

We cannot guarantee that our technicians will be able to remove all carpet spots or stains. Some stains can permanently discolour the carpet fibres causing irreversible damage. The age of the carpet and the type of carpet also plays a big factor in likelihood of full removal.

Our technician's use an odour removal treatment that is specifically designed to purge negative smells out of carpet. The treatment forms microscopic balls around the odour molecules, trapping the negative smell and purging it into the room's atmosphere. After the treatment, we recommend to air the treated area to expedite the results. We cannot 100% guarantee full odour removal.

We use industrial steam cleaning machines to clean up to 110 degrees. Our unique cleaning process is proven to be the deepest and most thorough way of cleaning upholstery. Most reputable upholstery manufacturers recommend our process.

Yes, we can clean your furniture even if the label states “dry clean only”. Our technicians always test the fabric to determine the safest and most effective cleaning method.

Typically it only takes around 4-6 hours for the upholstery to completely dry. Our drying time is not guaranteed as it can be affected by humidity, temperature and airflow to the upholstery.

Most furniture manufacturers recommend to professionally clean your upholstery every 6-12 months.

We can clean all soft furnishings including sofas, footstools, bed frames, mattresses, dining room chairs and much more. If you’re unsure whether we can clean your upholstery, please feel free to call our customer care team for further information. description

We cannot guarantee that our technicians will be able to remove all spots or stains from upholstery. Certain stains can permanently discolour or damage fabric fibres, making them impossible to remove completely. The age, type, and condition of the upholstery also play a significant role in determining the likelihood of successful stain removal.

We use the industry’s best professional Stain Protector that works by soaking each individual fibre creating an invisible protective coating. This repels all oil and water-based stains from your soft furnishings.

Once our technician has applied our protector, your carpets and upholstery will be protected for up to 2 years.

No, not at all. Our Stain Protector is 100% invisible and is scent free too.

Using a clean, dry cloth, blot the liquid from the surface of the fibre to remove excess liquid.

We offer the industry’s best Stain Protector to your freshly cleaned carpet as an additional service. Most carpet manufacturers apply a ‘wear dated’ protector to their carpets during manufacturing. With time, this added layer of protector is removed due to day-to-day traffic and cleaning. Your carpet’s ability to resist soiling and staining is reduced over time, allowing spots and spills to become permanent.

We’re open from 9:00 am to 6:00 pm Monday through to Saturday.

Yes, we are fully insured. We carry Treatment risk insurance that covers us if we accidentally damage your carpets or sofas, we also carry public liability and employee liability insurance.

Yes, we also accept credit or debit card payments.

You can move, change or cancel your booking free of charge up to 48 working hours’ (Monday to Friday) prior to your appointment. After 48 working hours’, a cancellation or movement fee will apply.

To secure a booking, we would ask you to call our Customer Care Team on 085000000 and they will be able to offer you a time and day that’s convenient for you.

We are happy to work with you to attempt to correct any situation that may arise. We offer a 7-day customer satisfaction guarantee! If you were unsatisfied, for any reason, within 7 days of your service, we will do our utmost to rectify any perceived issues.

No. Unfortunately, some stains are permanent and cannot be fully removed, even with professional cleaning. Certain substances can permanently alter fabric or carpet fibres, and factors such as the material type, age, and previous cleaning attempts can reduce the likelihood of complete removal. When you book with Ocean Carpet Cleaning, you are paying for the professional service, expertise, and equipment used—not a guaranteed outcome for every stain. Our technicians will always use industry-approved methods to achieve the best possible results